Ruffle-Trim Crisscross Satin Slip Dress

This satin slip dress features an elegant adjustable cross-back design and a ruffled hem for a feminine touch. The smooth, silky fabric drapes beautifully for a flattering fit, perfect for both lounging and evening wear.

Key Features:

• 95% polyester, 5% spandex – soft and stretchy

• Adjustable back ties for a custom fit

• Lightweight, unlined design

• Machine washable

Size Chart

Measurement Guide:

• Chest: Under armholes, side seam to side seam
• Waist: Narrowest part, side to side
• Hip: 7-9" below waist, fullest part
• Flare: Bottom width of dress
• Strap to Hem: Top strap → hem
• Waist to Hem: Waistband → hem

Shipping Times & Costs

• Standard Shipping: 7–14 business days (varies by location).

• Free Shipping On All Orders.

(Note: Express shipping options available at checkout.)

Shipping Processing Time

• Orders are processed within 1-2 business days (excluding weekends & holidays).

• Orders placed on non-business days (Saturday/Sunday/holidays) will ship the next business day.

• During peak seasons (e.g., Valentine’s Day, Black Friday), shipping may take 1-2 extra days.

Lost or Missing Packages

• We hand packages to shipping carriers, but delivery is their responsibility.

• Track your package—if it’s marked "delivered" but you haven’t received it, email us within 3 days so we can file an insurance claim.

• Claims for lost packages must be filed within 3 days of shipment.

Customs & Import Duties

• Duties/taxes are the customer’s responsibility.

• We cannot mark packages as "gifts" or undervalue items.

• If you refuse a package due to customs fees, you are responsible for return shipping costs.

Return & Exchange Policy

You have 7 days after receiving your item to request a return or exchange.
(Example: If your order was delivered on the 10th, you must request a return by the 17th.)

Returns & Refunds

1. Request a Return – Click "Start A Return" and select your reason.

2. Approval – We’ll review within 24 hours and email you the return address.

3. Ship It Back – You must arrange and pay for return shipping (we recommend a tracked & insured service). Email us the tracking number.

4. Refund Process – After we receive and inspect your item, your refund will be processed.

(Note: Customs duties for returns are the customer’s responsibility. Unclaimed packages after 30 days may incur storage fees.)

Exchanges

• Fastest Option: Return your item first, then place a new order once your return is approved.

• Store Credit: Request a return, and we’ll issue credit for a future purchase.

• Stock Check: Confirm availability before requesting an exchange.

• Exchange Shipping: Your new item ships after we receive your return.

DouceMoon Care Guide: Preserve the Beauty of Your Intimate Wear

At DouceMoon, we design lingerie to make you feel effortlessly confident—and with the right care, your pieces will stay as luxurious as the first wear. Follow these simple steps to maintain their delicate fabrics, intricate details, and perfect fit.

Washing

Hand Wash Preferred

• Use lukewarm water and a mild, lingerie-safe detergent.
• Gently swirl for 5 minutes, then rinse thoroughly. Never wring or twist—press out water gently.

Machine Wash (If Needed)

• Place items in a mesh laundry bag and select the delicate cycle with cold water.
• Avoid harsh detergents or bleach—opt for pH-neutral formulas.

Drying

Air Dry Only

• Lay flat on a towel or hang to dry away from direct sunlight (prevents fading and fabric damage).
• Never use a tumble dryer—heat can warp elastic and melt delicate lace.

Storing

Shape & Space Matter

• Bras: Stack cups together to maintain shape; never fold padded styles.
• Delicates: Store in a drawer with dividers or individual fabric bags to avoid snags.
• Special Pieces: Keep embellished items (like pearl-trimmed sets) separate to prevent friction.

Fabric-Specific Tips

• Silk: Hand wash in cold water with silk detergent. Lay flat to dry—never hang.
• Lace: Wash inside out to protect embroidery; avoid rubbing against zippers or hooks.
• Velvet/Chiffon: Steam lightly to revive texture; avoid ironing directly.

Treat your DouceMoon pieces with love—they’re designed to linger beautifully.